Help.
Installing Threadbound, keeping your work safe, moving to a new device and sorting out your licence. If your question isn’t here, get in touch.
Getting started.
Open app.threadbound.ink in your browser. The first time, it opens with a sample trilogy and a short tour, so there’s something to explore straight away. Your 14-day trial starts then, with no card or signup.
When you’re ready for your own story, start a new project from the project menu at the top of the sidebar. The getting started guide walks through the rest.
Installing it.
Threadbound runs in your browser, and you can install it so it opens in its own window and works offline. There’s no app store and nothing to download.
- Chrome or Edge on a computer: click the install icon at the right of the address bar, or choose Install from the browser’s menu. Threadbound also offers its own install prompt.
- Android: in Chrome, open the menu and choose Install app (or Add to Home screen).
- iPhone or iPad: open it in Safari, tap Share, then Add to Home Screen.
- Safari on a Mac: choose File, then Add to Dock.
- Firefox on a computer: Firefox doesn’t install web apps, but Threadbound works as an ordinary tab.
More on how this works: What is a PWA?
Backing up and restoring.
Your work lives in your browser on your device, so clearing the browser’s data, uninstalling or losing the device can lose it too. Keep a backup.
- Export: Settings, Export & Import saves everything as a zip of plain text files. You can also ask for a reminder every so many days.
- Restore: in the same place, choose Import backup, or use Load from computer… in Manage Projects. Restoring merges, keeping whichever version of each thing is newer.
- Automatic: Settings, Cloud Sync backs up to your own Google Drive after you edit, and keeps your devices in step.
- Encrypted: turn on Encrypt backups in Cloud Sync to lock them with a passphrase before they leave your device. Keep the passphrase safe: nobody, including us, can recover it.
Deleted something by mistake? Threads, events and books go to the Recycle Bin in the sidebar, and stay there for 30 days unless you change that.
Moving to a new device.
- Open Threadbound on the new device.
- Bring your work across. With Cloud Sync, use Load from Drive… in Manage Projects: every project in your Drive is listed, ready to tick. Without it, export from the old device and use Load from computer… on the new one.
- Activate your licence in Settings, License. If all five of your devices are in use, Threadbound lists them so you can deactivate one, such as the old device.
Your licence.
- Activating: paste your key into Settings, License and choose Activate. It needs the internet once per device; after that the licence is checked offline.
- Lost your key: in Settings, License, open Lost your key?, enter the email you bought with and choose Email my key. Or email us from that address.
- Up to five devices: free a slot with Deactivate this device in Settings, License, or from another device when you activate.
- Read-only: if your trial ends before you buy, Threadbound becomes read-only. Nothing is deleted: you can still read every project, and export and back up.
- Refunds: a full refund within 14 days, for any reason. See the refund policy.
Questions.
Does it work offline?
Yes. Once Threadbound has loaded, it opens and saves with no connection. Cloud Sync catches up the next time you’re online.
Will an update lose what I’m typing?
No. When a new version is ready, Threadbound shows a banner and waits for you to choose when to update. It never reloads while you’re working.
Can I use it on my phone?
Yes, in your phone’s browser or installed to your home screen. It’s easiest to plan on a bigger screen, but everything works on a phone.
Which browsers does it work in?
Any modern browser: Chrome, Edge, Safari and Firefox. Chrome and Edge give the smoothest install.
Where is my writing stored?
On your own device, in your browser. It only leaves when you export it or turn on Cloud Sync. See Your data.
Does Threadbound use AI?
No, and it never will. Nothing you write is sent to a language model. See Threadbound and AI.
Still stuck?
Email threadboundapp@pm.me. For a licence question, write from the address you bought with.